Support
Bug reports, feature requests, account issues, and anything about the app not working as expected.
[email protected]
Within 2 business days
Company
Contact
We are a small team. Use the right address and your message reaches the right person faster.
Privacy
Data requests, deletion requests, privacy policy questions, concerns about how we handle your information.
[email protected]
Within 5 business days for questions; within 30 days for formal data requests
Citation errors
A Quran reference that does not match the actual verse, a wrong hadith number, an incorrect grading, or any other inaccuracy in our source material.
[email protected]
Within 5 business days. Confirmed errors are corrected in the next release.
Legal
Terms of service questions, intellectual property concerns, GDPR Article 27 representative inquiries.
[email protected]
Within 5 business days
Press and media
Interview requests, product information for editorial coverage, app store screenshots, and media kit downloads.
[email protected]
Within 2 business days
Partnerships
Mosque data partnerships, Islamic institution integrations, scholar review programs, and commercial licensing.
[email protected]
Within 5 business days
Fastest route: in-app support
From inside the app, go to Settings and tap Send Feedback. Your message is sent with app version and device context automatically attached, which helps us diagnose issues faster than email without sending anything you have not explicitly chosen to share.
Useful before you write
Many common questions are already answered in the FAQ. Privacy and data requests are explained in full in the Privacy Policy. For App Store billing disputes, contact Apple or Google support directly - we cannot process store refunds.
A note on response times
We are a small team. We read every message and respond to all of them, but we are not able to offer live chat or same-day responses outside of critical security issues. If your issue is urgent, include “URGENT” in the subject line and a brief description of the impact.